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A Whitepaper from The Webby Awards

People can basically get whatever they want, whenever they want it, from the tap of an app these days. And according to research by The Webby Awards and Harris Poll, consumers' expectations are higher than ever and only growing. Get those exclusive findings in our whitepaper below, What They Expect When They're Expecting: Understanding the Sky-High Demands of the World's Most Entitled Consumer.  
 
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With contributions from: Susan P. Crawford, Harvard University’s Berkman Center for Internet & Society
Edu Pou, Executive Creative Director, The Barbarian Group
Gaspard de Dreuzy, Pager App, Co-Founder
Scott Mautz, Marketing Director NA Charmin & Puffs Family Care
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