"Through workshops, user testing and design reviews, each phase felt like a collaborative work product, versus a set of deliverables that we needed to submit for stakeholder approval."Harvard University
Our initial concept for the academic program browser organized programs in a way that aligned with how administrative staff categorize things. During user testing, it became clear that prospective students had slightly different expectations of how to browser and filter programs. By adjusting the prototype midway through testing, we were able to validate our decisions with positive feedback from the remaining groups of testers.