- NYC & Company Team
We aimed to highlight the vibrancy of NYC’s Black community and its vast contributions to the City’s culture. Our flipbook video is a great example of what to expect: it flashes through images that speak to the many different expressions of Blackness here. Through a variety of storytelling modes, including neighborhood guides and love letters to the City, the platform lifts up the tapestry of Black experiences to represent NYC’s diversity.
One of the most surprising discoveries was just how few platforms there are that aim to highlight a destination’s Black experience. For this reason, it was difficult to conduct a competitive analysis. Instead, we looked elsewhere for inspiration and went into this trying to establish a first-of-its-kind product for Black content. Once we had our vision, we went through various rounds of wireframes and used prototypes to gain internal alignment.
From a technical perspective, we wanted to produce a simply constructed page that would render quickly for all users, keeping consumer focus on the content. On the back end, we used our CMS’ modular block components to allow for easy format alterations and changes to the order of promotions. We also used our listing container component to allow for tailored images and titles to be published quickly and efficiently to the page.
From the beginning, the Creative/Content and Product teams worked together to ensure our ideas came to life in the way we intended. Our collective goal was to put content at the forefront of the experience. For this reason, we leveraged our CMS for the build. The team’s secondary goal was to create an evergreen platform to highlight the Black experience in NYC year-round, so we set up the CMS to allow for ease of publishing and promotions.
It was a true team effort. We worked together to identify contributors, review our archival photography for the most compelling moments and research additional photographers and images when we found gaps in our storytelling. The result is more than the sum of its parts because of the variety of perspectives we enlisted to help. We continue to update the platform with new stories weekly — there’s an endless number to tell.
In 2021, it’s our opportunity — and responsibility — to reinvent the ways in which content and product can promote, address and support NYC’s disparate communities. As the City begins to emerge from the pandemic, our goal is to help ensure that all communities benefit from the recovery. Although our channels will play only a small role in this, all ideas are on the table, which has infused our work with a renewed sense of urgency and possibility.